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  • Writer's pictureMartin Jones

What do you need to tell your tenant on moving in day?

Updated: Mar 17, 2023

It’s always best to start as you mean to go on so in this short read, Next Move Homes Norfolk explain our top 5 tips of what to tell and show your tenant on moving in day.

By the time you have reached moving in day you would have already completed a lot of work from finding tenants and completing all the necessary paperwork. It is very easy sometimes just to hand the keys over and assume the tenant will work things out for themselves.

We recommend taking the time to explain a few practical issues with your new tenants. This will also mean that they don’t have to contact you so much with any minor issues or concerns that they may have.

Here are five things you should discuss with your tenants on the day they move in:-

Fuse box / Consumer unit

It’s useful for tenants to know where the fuse box is so that if a fuse trips, they can reset it (if it’s safe to do so).

Location of meters:-

To ensure your tenants can record readings, it is often handy to show them the location of Electric, Water and Gas (If supplied). If there is a tool needed to access the meters, make sure to leave one with them too.

Location of the stopcock:-

If a pipe bursts or a tap breaks, you’ll want your tenants to act quickly. Show them where the stopcock is located so that if there is an emergency, they can turn off and isolate water supply to prevent flooding damages to the property.


If the lighting in your property has some dimmable light switches, remind your tenant that only dimmable light bulbs should be used (this should be specified on the packaging with a symbol). Using standard bulbs with dimmer lights is a potential fire risk. Although it remains the tenants responsibility to replace any non-working light bulbs, it is often handy to leave a couple spare in the packaging.


Run through how to operate the boiler, show them the location of any time switches and how to adjust it to their preferences. If you have any built in appliances or leaving any freestanding appliances, it is often useful to leave copies of appliance manuals with tenants (Or show them where to find them online so they can refer to them if needed.

If you would like any further information or have any questions, please contact Next Move Homes Norfolk on 01603 536719.

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