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  • Writer's pictureMartin Jones

Why we offer a 24 hour helpline for tenants?

Updated: Sep 5, 2023

Here at Next Move Homes Norfolk, we offer a dedicated help line that tenants can report any concerns 24 hours per day. This can provide a number of benefits, including:-


Emergency Assistance: A 24-hour help line can provide prompt assistance in case of emergencies such as a burst pipe or a power outage. This can help prevent further damage to the property and provide tenants with peace of mind.


Improved Tenant Satisfaction: A 24-hour help line can help improve tenant satisfaction by providing quick and effective solutions to their problems. This can help build trust and confidence in the landlord and the letting agent, which can lead to a more positive relationship between all parties involved.


Improved Property Management: A 24-hour help line can help improve overall property management by allowing landlords and letting agents to quickly and efficiently address tenant concerns and maintain open lines of communication.


Overall, a 24-hour help line for tenants and landlords can provide emergency assistance and improved tenant satisfaction. It can also reduce landlord workload and improve property management, making it a valuable asset for all parties involved.


If you would like any further information, or have any questions about the services we offer, please contact Next Move Homes Norfolk on 01603 536719




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